Job Description:
· Coordinate and communicate between carrier,agent and customer
· Finish entry of data for company system
· Handle complaints and claims from customers and to co-ordinate exception cases
· Support sales person to operate cases
· Provide reports and statistic to customers basis in demanded format

Requirements:
· College degree or above major in Logistics, International Trade or relevant
· At least 3 years experience in international forwarding industry
· Be familiar with the process and procedures of international trade
· Be familiar with the policies and local codes of customs clearance
· Good command of English in both speaking and writing
· Good command of MS-Office
· Good communication and interpersonal skills