Major Job Responsibilities:
· Be responsible for overall customer satisfaction by working closely with
customer, product line quality team and other related functions.
· Provide on-site supports to OEM customer
· Provide on-site quick analysis for any fail case in customer plant
· Coordinate sorting works in customer plant and customer’s warehouse
· Coordinate bad parts replacement and return with customer and plant
· Keep daily communication with customer for any comments on products and
process and feed it back to plant for continuous improvement
· Not only coordinate for overall customer satisfaction by working closely
with customer, product line quality team and other related functions.
· Coordinate and communicate with customer for avoiding delivery risk with
other related functions
· Coordinate to provide customer product /service solution with other related
functions
· Listen customer voice and connecting with customer for any comments on
products, process and service and feed it back to plant for continuous
improvement and calming customer’s noise down
Major Job Qualifications：
· Be familiar with products characteristic
· Can do initial analysis and measurement for products
· Good communication skill
· Can do job flexible on time and location
· Be familiar with OEM structure and work procedure