For more than 100 years, Walter has stood for competence and quality in the field of machining technology. The company was founded in 1919 by Richard Walter and has its headquarters in Tübingen, Germany. The wide portfolio includes precision tools for milling, turning, grooving, drilling and threading, as well as individual special tools and technology solutions along the process chain. An additional element is Walter Tool Management Solutions, providing customers with cost planning security, continuous productivity improvements and quicker returns on their investment beyond the cutting tools. Meanwhile, with production facilities in the Americas, Europe and Asia, numerous subsidiaries, sales partners, and 4,400 employees worldwide, Walter has a global presence and customers in more than 80 countries. Alongside Engineering Kompetenz, the corporate culture promotes diversity and a sustainable company strategy. 职位描述 Job description 一、ISO9001质量管理体系的运行管理： 1、确保质量管理体系所需的过程得到建立，在质量体系过程的建立中负有策划、评审等责任；Ensuring that processes needed for the quality management system are established, implemented and maintained, 2、确保质量管理体系所需的过程得到实施，在过程实施中对授权的事务日常管理Ensuring the implementation of processes needed for the quality management system, in the process of the implementation of authorization for the daily management affairs; 3、确保质量管理体系所需的过程得到保持，在过程的运行维护中负有一定的责任。 Ensuring that processes needed for the quality management system is main-tained, and take the responsibility in the process of operation and mainte-nance. 二、ISO9001质量管理体系的运行监视： Operation monitoring function, ISO9001 quality management system 1、为保持ISO9001质量管理体系的正常运行，对运行的情况进行监视；（内审和管理评审的策划）To maintain normal operation of ISO9001 quality management system, monitoring the running situation; (plan of internal audit and ***-agement review ) 2、对质量管理体系的绩效进行监视；To monitor the performance of the quality management system; 三、质量意识的教育： Responsibility of quality awareness training 1、确保在整个组织内提高满足顾客要求的意识；To ensure the promotion of awareness of customer requirements throughout the organization; 2、在组织内就质量意识教育、质量文化培育的策划、组织方面的职责。Responsibility of quality awareness education, quality culture training planning and organization . 四、ISO9001质量管理体系的运行协调： Operation coordination of ISO9001 quality management system: 1、有关ISO9001质量管理体系的内部协调职责，包括部门之间的横向协调，以及将ISO9001质量管理体系的问题向质量经理反馈；Responsible of internal coordination of the ISO9001 quality management system, including the coordination be-tween departments, as well as feedback the situation of the ISO9001 quality management system to Quality Manager; 2、ISO9001质量管理体系的有关事宜的外部沟通、联络和各种审核。Responsible of external communication, contact and audits of ISO9001 quality manage-ment system. 五．企业所需要的其它ISO管理体系评审的支持与管理. Support and management review ISO management system of the enterprise need. 六、负责客诉的处理及系统性管理： Responsible of dealing with customer complain and management. 1、接收客户的投诉案例，备案;Receive and collect the customer complain infor-mation and register in the system. 2、对客诉品，出货状况与库存、在制品数量进行调查，并通知相关部门人员进行隔离、标识;Investigate the shipment, storage and products in manufacture of the claimed product, and inform related departments to segregate and identify. 3、对投诉案例，召集各部门相关人员进行原因分析，负责跟踪、验证。并负责准备报告回复客户;Organize related people to investigate the root cause of the customer complain, and follow up， And prepare the report to feedback to customer. 4、对客诉进行系统性的管理，并定期总结汇报。Responsible of systematic ***-agement for the customer complain, and summarize and report regularly. 七、产品质量管理：Product Quality Control. In Process Quality Control and Product Quality Control. 产品的过程及质量控制 Be responsible for setting up inspection standard 负责检验标准的建立 Statistics and analysis of process inspection results and final inspection results。 统计和分析过程检验及成品检验结果 Responsible for resolve quality related issues负责制解决质量相关问题 八、供应商质量管理 Statistics and analysis of incoming inspection results, give feedback to suppli-ers and track results of improvements 统计分析来料检验的结果，反馈给供应商并追踪其改善结果 Support on Supplier Audit and Management 支持供应商审核和管理 Analysis any quality problems and prepare daily/weekly and monthly quality report分析供应商质量问题，并准备每日/每周和每月质量报告 Analyse production scrap issues and prepare relevant QF report分析供应商报废问题并准备相关质量发现报告 Ensure all quality measurements work in qualification situation and be cali-brated in time 确保所有质量测量工作在合格情况下进行，并及时校准 Supplier Customer complaint handling处理供应商投诉事宜 九、团队管理 Perform Quality Knowledge training for QC team 对QC团队人员进行质量知识培训 Manage QC team KPI and Skill level 管理QC团队人员的绩效及技能水平 Ensure the QC department running at safety, high efficient way确保质检部门安全、高效地运行 十、EHS Responsibilities 环境安全健康职责:
