Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
OBJECTIVE OF THE POSITION 职位任务 Responsible in achieving the room and catering sales objectives of his/her markets and business segments. Represents and promotes the hotel by maintaining constant contact with the market and the customer base of his/her responsibility through Customer Relationship Management. Supervises subordinates to ensure all daily tasks are completed in a timely fashion. Maintains and updates sales records manually and electronically as required. 负责实现自己的市场部分的客房和餐饮的目标。代表饭店通过客户关系管理，与本地和国际市场的客户保持密切的联系并推销饭店。管理下属保证所有每日工作任务按时完成。手工或是用电脑保留和更新销售记录。
MAIN RESPONBIBILITIES 主要职责 61 Constant customer contact directed towards existing customers and potential customers. 与既有的客户和潜在的客户及合作伙伴保持密切的联系。 61 Identifies and handles sales leads effectively and efficiently. 高效认知和掌握销售线索。 61 Represents the hotel and participates in domestic and international sales activities. 代表饭店参加国际及国内的销售活动。 61 Creative contribution to product and sales development. 发挥创造力，为开发饭店产品和拓展销售做出贡献。 61 Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews. 仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。 61 During sales calls, carries out “cross selling” in accordance with corporate and divisional guidelines. 在销售拜访的活动中，按照集团和亚太区的集团规定实施交叉销售。 61 Monitors and reports on market and competition within own market segment. 在所负责的市场区域内，监视和报告市场及竞争者的情况。 61 Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time. 准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进 61 Active distribution of product information and creates awareness in the markets and business segments or responsibility. 积极地传播产品信息，在负责的市场内营造饭店的知名度。 61 Participates in planning and realization of sales campaigns together with the Assistant Director of Sales within defined market segments. 在所负责的区域内，与销售副总监一起计划销售攻势，并确保其实现。 61 Active participation and submission of reports at sales meetings. 主动参与，完成各种销售报告。在销售会议上与大家分享信息。 61 Assists in planning and coordinating sales activities and events. 协助计划和配合销售活动和时间。 61 Assists in coordinating the development of all promotional material. 协助配合开发制作所有酒店促销材料。 61 Managers account base and maintains all customer information up to date manually and electronically. 管理客户档案数据库。手工或以电脑更新客户档案。 61 Provides ongoing advice and support to staff under his/her supervision. 不断地对下属员工给予持续建议及支持。
EDUCATION AND TRAINING 教育及培训 Undergraduate degree from an accredited university 本科学历 Mandarin - Excellent level, written & spoken 中文 – 优秀，书写及会话 English - Good level, written & spoken 英语 – 良好，书写及会话 Spanish - knowledge is not a must but will help embody & communication of Company culture. 西班牙语 - 非必须但是有助于公司文化的体现和交流 Computer Skills 电脑技能 Min3 - 4 years’ experience in similar capacity with international chain hotels. 在国际连锁饭店集团担任类似的工作岗位，具有3 - 4年的经验。
