Purpose of the position: - Cooperate with CRM to maintain the client data (including CNCA data) accuracy in SAP/PG, - Make sure the audit related documentation is accurate & complete in the document management system - Improve the timeliness & accuracy of invoice application, shorten the collection cycle
Key responsibilities & accountabilities: - SAP,PG data maintenance - CNCA data maintenance - Invoice application - Workflow management - Audit related documentation management - Issue the certificate to client on time - Kind of admin jobs such as team reimbursements, CM workload statistics, revenue accuracy, bonus accounting, etc…… - Other jobs assigned by CRM Manager
Dimensions/Performance measures: - Client data including CNCA data accuracy. - PG document completeness. - Lead time of invoice application.
Candidate specifications: - College's degree or above - Min 1 years’ experiences in customer services - Be good at English - Good communication & coordination skills - Team working spirit - Be familiar with PC - Be patient, responsible & hard working style - Certification related background is preferred