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Customer Service Administrator 客服行政(应届生)
6-8千·13薪
人 · 大专 · 1年工作经验 · 性别不限2024/08/14发布
五险一金补充医疗保险年终奖金定期体检

东海中心

公司信息
英标管理体系认证(北京)有限公司

外资(欧美)/150-500人

该公司所有职位
职位描述
Purpose of the position:
- Cooperate with CRM to maintain the client data (including CNCA data) accuracy in SAP/PG,
- Make sure the audit related documentation is accurate & complete in the document management system
- Improve the timeliness & accuracy of invoice application, shorten the collection cycle

Key responsibilities & accountabilities:
- SAP,PG data maintenance
- CNCA data maintenance
- Invoice application
- Workflow management
- Audit related documentation management
- Issue the certificate to client on time
- Kind of admin jobs such as team reimbursements, CM workload statistics, revenue accuracy, bonus accounting, etc……
- Other jobs assigned by CRM Manager

Dimensions/Performance measures:
- Client data including CNCA data accuracy.
- PG document completeness.
- Lead time of invoice application.

Candidate specifications:
- College's degree or above
- Min 1 years’ experiences in customer services
- Be good at English
- Good communication & coordination skills
- Team working spirit
- Be familiar with PC
- Be patient, responsible & hard working style
- Certification related background is preferred

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