Job Description Summary
The Architect, Usability Engineering works in close collaboration with a cross-functional team of UX Designers, UX Researchers, Engineers, clinical applications, customers and users, product management, marketing, and field teams to optimize user and system interaction and help define and develop new product technologies to meet user needs. This position has a strong focus on Human Factors Engineering to drive significant design improvements in product user interfaces and will be responsible for human factors-based research, analysis, and testing. The Architect, Usability Engineering will set strategy and manage usability activities for large scale development projects.
GE HealthCare is a global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Roles and Responsibilities
Responsible for understanding the interactions between humans and other elements of a system. Applies theory, principles, data, and methods within the engineering design process to assure proper interaction between products, systems, and processes and the people who use them. Human factors Engineering is also concerned with the "fit" between the user, equipment, and their environments; taking into account the user's capabilities and limitations, seeking to ensure that tasks, functions, information and the environment suit each user.
Define ‘design for usability’ acceptance criteria that will meet customer expectations. Drive usability evaluation of new features.
Work closely with customers, marketing, clinical applications and field personnel to understand key usability needs and develop metrics to quantify usability design.
Provide domain expertise to participate in technical design reviews, technical discussions, and risk mitigations with focus on evaluation of design of user workflows, interactions, and experiences based on user-centered design principles and customer needs.
Work with design teams to lead formative usability studies including developing study plans, scripts and reports during new product development.
Ensure product safety and quality by planning and executing summative usability studies.
Work with new product development core teams to lead usability design and own usability-related program deliverables (Use analysis report, UFMEA, Known Use Problems analysis, etc).
Shape the Experience Design usability roadmap. Engage with internal and external usability experts & capture cross-industry best practices.
Guide and coach less experienced Usability Engineers and/or UX Design Leads on Human Factors Engineering principles and methods and application to medical device design.
Define and lead usability strategy for complex platform and new product development projects including leadership influence, cross-functional and cross business unit collaboration, and effective management of usability activities and deliverables.
Required Qualifications
B.A./B.S in Human Factors Engineering, Ergonomics, Cognitive or Experimental Psychology, or Industrial Engineering with at least 7 years of experience OR advanced degree (M.S./Ph.D.) in Human Factors Engineering, Ergonomics, Cognitive or Experimental Psychology, or Industrial Engineering with at least 5 years of experience
Demonstrated experience in Human Factors Engineering and its role in the broader human centered design process
Proven ability to develop timely and effective solutions for challenging design problems
Effective communication skills - ability to present ideas clearly and concisely
Demonstrated ability to pursue tasks to completion
Desired Characteristics
Experience applying Human Factors Engineering in medical device product development, healthcare, and/or other similar regulated industry
Familiarity with applying medical device standards such as IEC 62366-1 and ISO 14971
Strong oral and written communication skills
Demonstrated ability to analyze and resolve problems
Proficient in the use of software tools for analysis, mock up and design
Experience with research collaborations
Self-starter, energizing, results oriented, and able to multi-task
Demonstrated ability to work in a collaborative, matrixed, and customer focused environment
Excellent communication, influencing skills and ability to gain buy-in for initiatives
Strong project management skills including project planning, resource planning, stakeholder management, risk management, and change management
Ability to develop and share best practices and training in Human Factors Engineering and broader user-centered design processes
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.