Job Title: Analyst - HR Operations, APAC
Location: Dalian
Job Type: Full-time
Overview: We are seeking a skilled and proactive HR Operations Analyst with
experience in Shared Services Centers (SSC) or HR outsourcing. The ideal
candidate will perform specialty administrative and transaction processing
activity to support employees, managers, HRBPs, CoEs across the Enterprise in
HR Core processes and related services.
Responsibilities:
l Provide transactional support to maintain employee records in system,
includes follow up to approvals, clarifying information or correcting data.
Analyst may be assigned to support a set of processes but could be required to
support additional ones temporarily or permanently depending on the operational
needs. Analyst is responsible for the following processes:
01 New Hires
01 Employee Movements (Promotions, Demotions, Transfers - local, BU to BU,
country to country, expat assignments)
01 Compensation Changes (salary, bonus, commission), including Merit mass loads
01 Terminations (Voluntary, Involuntary and Retirements)
01 Job Data Changes (shifts, org assignments, business titles, scheduled
weekly hours, part time-full time, etc.)
01 Personal & Contact Data Changes
01 Probation and contract renewal
l Process the transactions accomplishing KPIs defined per processes and
according to the Case Management Framework and the SOX Matrix
l Audits of data entry accuracy done by Service Delivery team members and
through self-service
l Data corrections requested by COEs (Compensation, Benefits, Payroll)
l Support M&A, divestitures, reorganizations
l Generate and distribute ad-hoc internal reports
l Support testing for systems enhancements related to HR operation
l Perform other HRSSC related duties as assigned
Qualifications:
l Bachelor's degree in Human Resources, Business Administration, or related
field.
l 5 years+ of working experience in a HR Service Center or HR operations.
l High English Proficiency (written and spoken), capable of delivering
presentations and coordinating work teams in English.
l Excellent oral and written communication skills and interpersonal skills.
l Ability to work in multiple projects successfully and simultaneously.
l Ability to understand and successfully develop partnerships with customers.
l High customer service orientation.
l Excellent organizational skills and ability to track and follow up.
l Excellent attention to detail.
l Experience in Workday/ Power BI / Service-Now