The Role
We are looking for a hands-on Employee Success (HR) Associate to support effective management of all administration processes throughout the employee life cycle. With a customer centric mindset, the ability to identify and support opportunities for process optimisation and employee experience enhancement, this role is pivotal in ensuring seamless in-country HR operations, and will act as a key liaison between HR, external vendors, payroll teams, and our employees, ensuring operational excellence and a positive employee experience.
What You’ll Do
● Serve as the *** point of contact for day-to-day general employee enquiries, ensure excellent employee experience.
● Provide general administration and coordination support throughout the entire employee life cycle, from pre-onboarding to offboarding, delivering high quality services to enable employee success.
● Responsible for monthly payroll data input, partner with local Finance team and ESBPs to identify process enhancement opportunities and implement clear measures of success to ensure accuracy and effectiveness.
● Maintain and optimize HRIS and the general data maintenance processes, including worker profile management, data analysis and accurate reporting to enable data driven solutions to support effective workforce management
● Support employment compliance audit and ensure up-to-date procedure and guidelines maintenance.
● Coordinate with the broader Employee Success (HR) team to manage vendor contracts, renewals, and audits, maintaining up-to-date documentations and resolving issues proactively.
● Collaborate with regional/global teams to drive the process efficiency and ensure a seamless experience for all stakeholders
Requirements
● 3- 5 years of experience in general HR operations or HR Shared Services. Hands-on experience in managing administration processes throughout the employee life cycle, able to identify and support opportunities for process optimisation and employee experience enhancement.
● Proficient in English and Mandarin, both verbal and written communication.
● Experience with HRIS and talent management technologies such as Workday and Lever.
● Skilled in talent data measurement and analysis, with the ability to implement data-driven solutions through metrics, reporting, and insights sharing
● Attention to detail, multi-tasking with precision. Deliver high accuracy under tight deadlines.
● Experience in managing contractors/vendors, ensuring alignment with labor regulations and cost efficiency.
● Strong cross-functional collaboration skills, with the ability to strengthen cross-team partnerships
Nice to Have
● Working experience at foreign companies, Software or Consulting is highly preferred.
● Knowledge of local statutory compliance