1.Goal Setting
Production area Key performance setting base on Quality strategy
To let each engineer clear understand own KPI and dedicate to quality improvement toward to corporate strategy"
2.Customer Complaint handling
Review 8D report, monitor customer complaint quantity, response time, 8D score, and improvement effectiveness. Strategy thinking to take actions to improve customer satisfaction and compliance with the strategy to ECE"

3.COPQ Reduction
Direct and support to analysis the production data, find the quality improvement opportunity and lead team to determine the actions, follow up and verify the improvement result, take reaction base on the actual result.
To control scrap cost and continue improving process quality to contribute cost saving."


4.CIP
Review & Analysis historical data to identify CIP projects, drive & follow up the progress, finally got improvement target.
To continually reduce COPQ and prevent customer complaint as well as efficiency improvement."
5 Audit supports
Coordinate and support external and internal audits, communicate about audit findings and lead the corrective actions where appropriate to ensure that audits are completed in a timely manner"

6 Lesson learn
Share experience with team to prevent potential quality risk."
7 People Management
Allocate work across direct reports; manage and review their performance; mentor, coach and motivate them to achieve the targeted, team engagement, talent development etc.