General Responsibilities 主要工作职责
Assist line manager to improve the service and profit for the sea import, also figure out all kinds of problems.
管理人员改善服务和利润，也可以解决各种各样的问题
Detailed Responsibilities 具体工作职责
Receive booking & clarify booking with vendor, send local SOP to all new customers for their easy guide.
接受预定，澄清与供应商的预定，向所有新客户发送他们简单的指南
Guiding vendors through local procedures (incl. Customs, Stuffing, etc.)
指导供应商通过当地的程序（包括海关，填装等）
Maintain and update Booking Record sheet for all the coming shipments on daily basis.
维护和更新每日装运的货物的预定记录单
Politely and proactively update vendor operation process, keep both overseas and vendors informed about any delay or unusual situation occurred for their shipments at the first priority.
礼貌和主动地更新供应商操作流程，使海外和供应商都能了解到任何一种不同寻常的情况，他们的发货都是优先考虑的
Dealing with vendor in polite manner and solve their daily operation problems.
以礼貌的的方式和供应商打交道，解决他们日常的操作问题
Responsible to check and create shipper & consignee account number for every shipment within 2 days upon receiving the Booking Order.
负责在收到预定订单后的两天内，检查和创建发货人和收货人的数据
Organize shipment operations: Book and confirm space with carrier (keep supervisor informed about any vessel delay or cancellation; timely escalation in case of space problems).
安排装运前操作：与承运人预定和确认空间（对任何船舶延迟或取消保持监督，及时升级以防空间问题）
Trucking arrangement; Warehouse stuffing arrangement; Customs clearance monitoring; Proactively solving any problems during operation process (keep supervisor informed about any custom survey, extra surcharge occurred, carrier’s off load or short ship arrangement).
货运安排，仓库的填货安排，通关监控，在操作过程中主动解决任何问题，（了解任何定制的调查，额外的附加费用或短船的运输费用）
Pre-alert to related party strictly according to the SOP.
严格预先通知SOP相关方
Tracing shipment till ATA.
跟踪货物到ATA
Keep supervisor informed on any unusual situation and trouble case occurred for daily operation.
对任何不同寻常的情况和问题进行日常操作
Back up for either supervisor or documentation during their absence and annual leave.
在主管或同事休假时提供支持
Other tasks assigned by manager.
经理的其他任务安排
Qualifications
1. College graduate, major in related is preferable.
大专以上学历，物流相关专业优先考虑。
2. Knowledge of air/ocean export/import.
海空运进出口知识。
3. Familiar with MS office.
熟练掌握办公软件。
4. Good English in reading and writing.
良好的英语读写能力。
5. Good email reply manner, which shall be timely and efficiently.
具有良好的邮件礼仪，做到及时高效的回复。
6. Able to deal with daily job under pressure and emergency.
具备在压力和紧急情况下完成日常工作的能力。