This position will be working as the Control Tower of whole China.
Main Duties: - Perform daily tasks related to both Sea and Air Freight Export. - Ensure prompt document delivery and maintain strong cooperation between brokers, providers, and vendors. - Maintain effective and up-to-date communication with colleagues within the Group, both locally and internationally. - Manage vendors, follow up on their performance, and control Key Performance Indicators (KPIs). - Possess advanced Excel skills for daily operations. - Demonstrate proficiency in using Outlook and other relevant operational systems on a daily basis. - Constantly enhance personal operational skills and deepen understanding of TIBA's business operations. - Uphold high standards of data quality. - Deliver excellent client satisfaction and ensure top-notch customer service. - Perform any other tasks assigned by the Company or supervisor.
Requirements: - Associate and above degree. - At least 6 years of related working experience in the industry. - Must with on-hand knowledge of all customer service, operations and documentation working experience. - Good English spoken, reading and writing skills. Spanish level will be a plus. - Open and positive. - Good communication & learning skills and teamwork spirit, can work independently. - Careful, detail-oriented and responsible. - Willing to work under pressure, take challenge and grow with TIBA.