Role: Business Development Lead

Purpose:

To drive growth by (a) developing our Medical affairs business to achieve top line goals in assigned or break-in accounts, and (b) strengthening the organization’s partnership with existing and new clients Identifying appropriate targets and expand footprint among existing accounts and new accounts

Indegene is a specialized healthcare solutions company with a unique blend of life science domain expertise and state-of-the-art technology capabilities. Headquartered in Bangalore, with offices across the world, Indegene is partner pharma companies helping transform their commercial and medical operations.

As life sciences companies embrace digital for more personalized customer engagement, Indegene enables the pharma companies by bringing together deep medical and analytics expertise and contemporary AI and Big Data technology

Indegene is rethinking the role of modern technologies in Medical Affairs– from single process workflows such as medical query handling to transformational ways that scientific data itself is mapped and managed. Outsourcing strategies have provided scalable operations to get today’s transactional work done such as development of scientific content or answering medical information queries; however, redundancies and compliance gaps still exist. Improvements in compliance and productivity are often short-lived and bridged with yet another short-lived solution, leading to increased overall costs and frustration.

Key outcomes that we deliver:

Accuracy: Our methodology of developing high-quality, accurate scientific documents is well validated, with an error rate of less than 0.5% as demonstrated through the quality assurance audit.

Time to market: We have been 100% compliant on the turnaround time and final submission of publications, standard responses, slide decks, and other scientific communication documents, thereby enabling timely and right communication between our clients and their customers.

Productivity: Indegene has extensively invested in harnessing modern technologies (artificial intelligence, machine learning, etc.) to positively impact the traditional services and content development processes. This enables us to offer solutions led by advanced medical expertise ably supported by technology-driven automation to increase productivity.

Compliance: Our team of medical writers and medical reviewers are trained on current regulations and best practices in developing scientific content compliant with the essentials of medical writing (scientific relevance, plagiarism, copyrights, localization, and template adherence), client SOPs, and international guidelines (ISMPP, GPP3, GDPR, and US Sunshine Act). Periodic refreshers are conducted for the medical writing team to be abreast of the latest guidelines relevant to the book of work. Indegene has exceeded its client expectations by maintaining high-quality delivery, as evident from zero critical findings in the audit and vendor assessments.

Cost: We have been able to reduce the cost of our services for our customers by 20%-30% by providing first-time right quality, implementation of operational best practices, and execution by the trained, experienced, and dedicated offshore team.

To capitalize on this unique positioning and to deliver measurable business impact, we are looking for a Business Development Leader to expand our medical affairs footprint across clients with strategic and suitable solutions for better business outcomes. The role will work directly with our global clients to understand requirements, and aid in defining world class medical affairs solutions that will wow our clients and users and ensure success.

The Job entails the following but not limited to:

Achieve revenue goals, quarter on quarter, by converting openings with existing or new clients through developing proposals, conducting pitches, and other new business closing activities

Expand footprint in key accounts, through the development of short-term and long-term account strategies specific to each account and successful execution of the account strategy

Collaborated with internal BUs and external partners, maintain the long-term trusted relationship with key accounts

Help hone competitive positioning, key messages, based on feedback from clients and prospects and by evaluating long-term trends in the industry

Ensure participation and collaboration for RFP's and RFQ's at a company level for large complex and strategic pursuits, reviews the solutions, estimates and plans. Collaborates with business unit heads to plan the targets as well as the strategy for new services / solutions. Responsible to manage margins in partnership with business units.

Develop and evolve advanced segmentation strategies that deliver truly personalized solutions for clients, brands at different stages of their lifecycle

Build and maintain sales models or test and learn roadmap to continually iterate and optimize the effectiveness of all solutions to ensure better Lead to Sales conversion rates.

Build strategy to Up-Sell and Cross Sell various capabilities by analyzing client needs and leveraging analytics, data and deep customer.

Lead the design and development of reporting dashboards; establish templates and
processes for regularly sharing out progress and results with key stakeholders.

Understand competition, pricing and networks to help build capability of providing solutions and future trends. Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.

Collaborate with internal team to deliver innovative, efficient and cost-effective solutions to drive growth and profitability.

Job Specification:

Basic Qualification:

Education: Graduate or Post Graduate with or without MBA or a foreign equivalent

Experience: Minimum of 5-10 years relevant experience in Lifesciences Sales within Business Development, Account Management or Client Services

Desired profile:

Prior experience in Business Development and relationship building with senior management and key decision makers in the Lifesciences ecosystem.

Understanding of the Lifescience and Medical Affairs scenario of Global/China Markets, including key landscape factors such as health reforms, regulatory changes/pressures.

Client oriented attitude with positive and result driven, ability to find and identify opportunities with client organization and leverage all necessary resources to close the business.

Excellent communication skills to present to various stakeholders, great story telling ability.

Dual language capability – English and Chinese (will need to engage regularly with our global teams. So very good English is important).

Passion for networking and updating oneself with the latest market trends and relate it to identifying business opportunities

Ability to set and deliver on priorities and deal with a degree of ambiguity

Result oriented with a problem solving approach

Display organisational and emotional intelligence

Strong strategic aptitude and business acumen

Structured thinking and articulation

Ability to manage pressure and work with multiple stakeholders