For our international, social, sales-driven and dynamic Customer Service team, we are hiring for an Online Salesperson. Are you fluent in English and Korean or Japanese, passionate about fashion and do you have a fresh perspective on customer service? Then we might be looking for you! 我们的客户服务团队是一个国际化、社交化、以销售为导向且充满活力的团队，现在我们需要招聘一名在线销售人员。如果你能说流利的英语、韩语或日语，对时尚充满热情并且对客户服务有全新的视角的话，那么我们可能正在寻找你！
Your typical day includes: 你的工作内容：
？ Full-spectrum customer support; from sizing and styling advice to logistics and account maintenance ？ 全方位客户支持;从尺寸和造型建议到物流和客户维护 ？ Identifying and facilitating online sales, deliveries and returns ？ 识别和促进在线销售，发货，退换货等 ？ Coordinating with our physical stores to ensure optimal customer experience. ？ 与店铺之间的紧密协作以确保***的客户体验 ？ Handling customer complaints ？ 处理客诉 ？ Providing a generally heightened level of customer service ？ 提供高质量的客户服务水平
This job might be for you if you have: 如果你具备以下条件，这份工作可能很适合你:
？ Relevant education and/or experience in service management, retail or fashion ？ 在服务管理、零售或时尚方面的相关教育背景/或经验 ？ Sales and clientele experience in the fashion or hospitality industries ？ 在时尚或酒店行业有销售和客户经验 ？ A service-oriented mindset and the ability to think creatively and solve problems. ？ 具有服务导向的思维，具有创造性思维和解决问题的能力 ？ Flexibility to work varying shifts, including nights, weekends, and holidays. ？ 能够灵活地轮班工作，包括晚上、周末和节假日 ？ Data analysis ability or chart making ability. ？ 具备数据分析能力或图表制作能力 ？ Fluency in English/Korean/Japanese preferred. ？ 英语/韩语/日语读写能力者优先 ？ Attentive and love to learn. ？ 细心并学习欲望强烈
What do you get in return? 你得到了什么回报?
？ A place among our exciting, fast-paced and expanding global brand. ？ 在我们令人兴奋的、快节奏的、不断扩张的全球品牌中占有一席之地 ？ The freedom and flexibility to make sure you reach your personal potential. ？ 自由和灵活性，以确保你实现你的个人潜力 ？ Competitive and Potential pay. ？ 有竞争力以及潜力的薪酬结构
