Internal IT Help Desk
?Perform IT trouble shooting and technical diagnostic
?Internal IT Projects (cloud, enterprise VPN, solR, …)
?Implement routine IT infrastructure related service requests
Teexma Help Desk (Training on TEEXMA will be provided on arrival)
?Good &timely respond to customer requests
?*** diagnosis and definition of next steps
?Redirect problem to correct resource
?Be able to take appropriate swift action for any urgent situation
IT Management Process
?System compatibility with group (France) and china (Guangzhou)
?TEEXMA installation for customer, TEEXMA mock-up for sales
?SQL Requests
?Software migration
?Familiar with Window server, Windows OS, IIS, DBMS(SQL Server), Network and infrastructures
?Good English verbal and written skill, Chinese is a must
?Excellent communication skills
?Strong technical and logical problem-solving skills
?Structured and organized
?Open minded
?Professional behavior
?Quick learner