Ensure a working IT-Environment to best support employees in their daily work. Manage IT Infrastructure budget and cost control. (Related to IT paid services) Responsible or deputy for Global IT Services Operation (example: Messaging, Virtual Platform, etc.) Lead IT Projects and improve functionality and quality of Global IT Services Interface between Business and IT Make sure that users incidents are resolved within a reasonable time
【Tasks / Activities】 - Leadership Position is applicable: Manage local IT Team - Lead IT Projects - Ensure that procurement of Computer Hardware and Software following global standards - Coordinate external resources - Physical handling of local IT related infrastructure (LAN components, Projector, UPS, VoIP, - Printers, Building Access System, etc.) - Ensure User Management according to Global SOP (Creation, Change, Permission, etc.) - Ensure availability of IT systems to authorized users
【Responsibilities】 - Responsible for User support and IT related infrastructure at the sites defined in “IT Infrastructure Responsibility List” - Maintain Services according to responsibility documented on the “IT Infrastructure Responsibility List”
【Requirements】 - Basic education completed - Technical IT related education Basic financials education - 5 years IT related Job Project Management and coordination Management experience SAP - Good written and verbal English skills Basic Local Language Knowledge - Negotiation skills Knowledge of Business processes Networking (Cisco) CCNA Certification and VMware vsphere or ESX Knowledge