At Domino Printing Sciences we do more. You might see us supporting manufacturers in their move to sustainable packaging and leading the charge on coding automation. That’s because we are out to do more than just provide industrial printing technology. Our goal is to be the leading global industrial printing brand through applying our industrial printing expertise and reliable solutions to help the world’s manufacturers be sustainable and cut waste, while attracting, informing, and protecting their consumers. 在多米诺,我们“Do More”。你可能会看到我们帮助制造商向可持续化包装转变或是引领自动化赋码变革的行动。这因为我们不仅是提供工业印刷技术设备的企业。我们的目标是通过应用我们工业印刷领域的专业知识和可靠的解决方案成为全球领先的工业印刷品牌,帮助全球制造商实现可持续发展并减少浪费,同时吸引、告知和保护他们的消费者。
Job Responsibilities工作职责: - Handle sales order handle process; 处理销售订单 - CSC order process owner and drive continuous improvement; 持续改进订单处理流程 - Customer Service capability owner and drive customer satisfaction; 客服能力,提高客户满意度 - Be a key player in order process and improvement; 在订单处理过程中成为重要的一员,并不断提高 - Work with Planner team, logistics team for order delivery within customer require; 计划及物流团队进行协助,满足客户订单的交付 - Work closely with sales team to attain customer satisfaction through high-quality CSC service; 紧密配合销售团队通过优质服务实现顾客满意 - Support other business activities as required. 在必要的时候协助其他的业务活动
Requirements要求: - College degree or above 大学或以上学历 - Customer service experience highly preferred and well understand the domestic business model and few of international trade knowledge as well 良好的客户服务经验,同时了解国内业务模式和国际贸易知识 - Strong interpersonal and communication skills to link different departments and deliver the result 良好的跨部门人际关系及沟通技巧,能及时进行各类信息的沟通 -Proactive and be able to work under pressure 工作积极主动,能够承受压力 - Good computer application skill, Oracle experience is preferred 良好的计算机操作能力,***熟悉Oracle系统 - Responsible team player 团队责任感 - Good English skills including speaking and writing 良好的英语读写能力