Job Overview

Be the face and voice of TE Connectivity to drive company growth by delivering an Extraordinary Customer Experience. Make it easy for customers to do business with TE. Make every interaction memorable enabling deeper relationships. Deliver value to our small and medium customers while resolving all their inquiries. Identify opportunities to generate new business and organic revenue growth through both inbound and outbound reach. Create a favorable impression and sell the TE brand to strengthen our ability to attract, retain and win with Customers

Job Responsibilities:

? Provide back-up service to Sales and customers.
? Handle Sales order processing including quotations, customer queries, internal coordination, order fulfillment, delivery arrangement, AR follow up, customer compliant and etc.
? Customer relationship maintenance including communication via phone, email. Gain knowledge of account requirement and serve customer based upon requests to find customer needs and resolve issues.
? MCP follow up to contribute revenue/booking.
? Handle technique inquiry from customers thru UC training.

Job Qualification:

? Bachelor degree background and around 2-4 years experience in customer service and trading business.
? Good spoken and written English, PC skill.
? SAP skill is a plus
? High reliability and highly efficiency.
? Proactive working attitude.
? Strong communication ability.