Responsibilities：

Execute client contact and align customer needs and services provided.
Communicate with custom broker to check customs clearance
Execute by arranging warehouse requirements if applicable
Execute by providing support on eservices if applicable
Execute customer service by answering questions and solving issues.
Validate Billing and do accrual. Provide support to Finance if required

Requirement：

3-4 years’ experience within freight Management high-tech Customer, service experience for apple preference;
Multi modal knowledge and operational skills.
Good knowledge of computer systems, both exports and invoicing
Knowledge of customs tariffs and the customers organization and operations
Good communication
skills both to co-workers and customers, suppliers, etc.
Can accept OT at weekend and public holiday.