For KAM/NAM

Main Task：
( ) Customer service and coordination of requirements of existing customers.
( ) Coordinate and communicate with the operational department and overseas network to achieve maximum customer satisfaction.
( ) Provide customer shipment updates (tracking report).
( ) Handle customer inquiries and help to solve problems if any incidents happen.
( ) Assist Sales to issue quotations to customers.
( ) Visit existing Customers per quarter (jointly with Sales).
( ) Monitor A/R development for customers.
( ) Inform the Line Manager and use the best job know-how with company resources to handle complaints.
( ) Sharing both company network and market changes with customers.
( ) Keep in complete secrecy all confidential information received during his duty from the management of the company or other sources.
( ) Under any circumstances, to give a quality image of his belonging to the Dachser Group Enthusiasm,Professionalism, and Straightforwardness.


Requirement：
Education:
College or/and above;
Experience:
1-3 years work experience in internationall freight forwarder as sales staff,operation operation experience is preferred;
Language Skills:
Fluent English both in written and speaking;
Core Competencies:
Strong communication and negotiateon skills;
Strong independently problem solving capabilityes;
High integrity;
Very customer-oriented templayer;
Ability to work independently and under pressure,Good Co-opetation skill with team work;