Responsibilities:
- Accept booking per give KPI and allocation, carefully identify commodity, transportation terms, rate validity, BP/AP role etc…
- Collect necessary documentation and apply Chemical, DG, OOG.
- Update CBF with all necessary data
- Update necessary documents into system in time
- Arrange roll over per given list
- Freighting per MRG and rate agreement, make sure freighting is accurate and in time.
- Apply batch waiver for D&D if needed
- Issue MCN per company policy
- Ad hoc project and assignment
- Attends regular or ad-hoc joint sales calls with sales team to provide better service to customers
- SSE filing
- Prepare Draft B/L based on the Shipping Instruction received and send draft to customer, prepare & print correct BL
- Oversee the achievement and maintenance of agreed customer service levels and standards
- Upon receipt of loading data/confirmation from Terminal, arrange to issue Shipment Advice to Customers
- Finalize B/L, collect dues and issue the same.
- Perform Manifest Closure
- Upload related nonmanifest charge to LT for collection
- VGM validation
- Attend to customer queries if any and liaise with concerned port offices as may be required
- Ad hoc project and assignment
- Handle long idle cases, coordinate with customers and POD agents
- Handle SEAWAY Bill and Telex Release per company policy

Qualification:
- Bachelor's degree in any field, preferably in Supply Chain Management, or related field.
- Minimum of 2 years of experience in the customer service or documentation.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Familiarity with the China market and its specific challenges and opportunities.