61 Support on CRM data analysis and processing including regular CRM stores reports, campaign reports and other reports relevant, and key messages delivery to sales operation team
61 Support CRM campaign planning according to marketing calendar on assets, target clients list and other communication materials
61 Understand and be familiar with CRM system and Clienteling tool, assist on functions optimization/development, data implementation, training, regular maintenance and other relevant support
61 Responsible for CRM KPI, closely monitor CRM performance by store level
61 Manage gift stock, coordinate with stores and logistic on replenishment
61 Support contract, payment and other finance or legal related procedure
61 Any ad hoc projects assigned by the manager

PARTICULAR SKILLS/KNOWLEDGE REQUIRED
61 Strong fashion sense
61 Able to work under pressure to meet tight deadlines
61 Proactive, committed & responsible
61 Able to work independently & efficiently
61 Excellent command of written and spoken English

CHARACTERISTICS REQUIRED
61 Demonstrable ability to use initiative and be proactive
61 Have a sense of urgency and ability to deal swiftly with changing needs
61 Team player with the ability to work on own initiative when required
61 Response positively to feedback and direction
61 Highly organised with an ability to multi task
61 Pleasant and accommodating disposition
61 Innovative and proactive, with a “can do” attitude
61 Enthusiastic with a good sense of humour
61 Well presented with the ability to communicate confidently