Job description
1、Follow company compliance to implement sales contract confirmation in ERP system, with cross checking key factors, feedback any deviation to sales team till it can be maintained 100%.
2、Welcome call to customer as greeting start and collect key information.
3、Purchase non-core item when down payment collected.
4、site survey task allocated.
5、Associate with installation engineer to define the installation schedule.
6、Issue dispatch note in ERP.
7、Delivery & installation instruction to all 3PL, AS team and sales.
8、Issue invoice in system in ERP after POD &POI collect back, solve the complaint issue, close FFM case .
9、Weekly backlog review with team and sales team, maintain the weekly changes in ERP.
Others
1、Marketing commodity replenishment for events and trade show.
2、Other issue assigned by manager.
Qualification
1、Bachelor’s degree, major in statistics, logistics, finance, accounting and related business.
2、Work as logistics specialist, order fulfillment specialist more than 3 years.
3、Working experience in MNC is preferred.
4、Knowledge and operation experience for ERP (SAP) system is preferred.
5、Good at math, statistics is preferred.
6、Working experience in durable consumer products industry is preferred.
7、English CET 6.
8、Excellent excel skills.