职位描述
1. New Application Onboarding/Application Migration Management
85 Understand Client China IT Product Line/Products structure.
85 Close connection with product team and product owners.
85 Helping Product team to complete the application migration and new application onboarding.
85 Clearly understand products by its respective business usage/scenario.
2. Global Infra Support Team Coordination
85 Understand global process and service SLA.
85 Cooperate with Global Infra Support team to provide standard operation service to app teams. Be able to drive technical troubleshooting and process improvement.
85 Organize the bi-weekly or monthly meeting with each support global team. Co-work with global peers in lesson-learns and optimization.
85 Cooperate with SE team to prepare the Monthly Operation Report.
3. Vendor Management
85 Support Cloud Team leader manage SE team(Cloud MSP Vendor).
85 Align with vendor on business priority, product priority and local market team priority of the year.
85 Cooperate and manage vendor to provide standard infra operation service to app teams. Provide value-added services to improve operation services.
4. Manage and Optimize Overall Standard Operation Process
Cooperate with SE, Local App teams, Global Team to continuously optimize and consolidate the operation process, improve the operation process more standardize and modernize.

任职条件
To succeed in this role, you should possess the following:
85 Bachelor’s Degree in Computer Science, Information Systems, or equivalent
85 5 years of technical support experience with the role as Technical Project Manager, Technical Operation Delivery Manager.
85 Understanding of computing infrastructure and business applications combined with a general understanding of Pharma industry.
85 Technical Knowledge on AWS/Azure Public Cloud, ITIL, DevSecOps, IAC, FinOps, PMP, Agile.
85 Advanced Project Management skills and experience leading projects
85 Excellent communication, presentation, collaboration, facilitation, and team work skills
85 Very good organizational, logic thinking and influencing skills
85 Fluency both in writing and oral English