Position: (Senior)Commercial Operations Specialist
The Role:
This role will provide strategic support to the Sales Team by overseeing critical tasks and leading high-impact ad hoc projects. As a key contributor, you will be responsible for driving a best-in-class customer experience, enhancing sales productivity, and streamlining the quote-to-order process to maximize efficiency and revenue growth. The successful candidate will exemplify Cognex's core values—Work Hard, Play Hard, and Move Fast—while demonstrating leadership, innovation, and a results-driven mindset to elevate the performance of the sales organization.
Essential Functions:
86 Oversee the collection, creation, and maintenance of customer information in CRM/SAP systems, ensuring data integrity.
86 With knowledge on best practices, exercises judgement and lead the preparation and standardization of vendor information and forms to ensure compliance and efficiency in vendor onboarding and management processes.
86 Spearhead the creation, validation, and management of sales contracts, including product/price/discount terms, clauses, and conditions, ensuring alignment with business objectives and legal standards.
86 Take full ownership and resolves challenges relating to all sales-related contracts in Greater China, including but not limited to Frame Supply Agreements, Purchase Contracts, NDAs, Consignment Contracts, and Distributorship Contracts.
86 Act as a key advisor to the Sales team during contract negotiations, providing strategic legal and commercial insights to optimize outcomes.
86 Collaborate with Sales to design contracts that align with business targets, volume requirements, and regional needs, ensuring consistency with global standards.
86 Ensure all contracts comply with company standards, legal requirements, and regional regulations. Identify, evaluate, and mitigate risks associated with contracts, escalating critical issues to senior management as needed.
86 Ensure proper adherence to signature and decision-making authorization protocols, engaging corporate sales and global account managers when necessary.
86 Maintain alignment between local contracts and globally applicable agreements, ensuring coherence and compliance across regions.
86 Monitor, analyze, and implement improvements to the sales contract management process to enhance efficiency and scalability.
86 Develop and deliver Contract Management training programs to empower the Sales team with best practices and compliance knowledge.
86 Provide high-level administrative support to streamline the quote-to-order process, ensuring timely and accurate execution.
Knowledge, Skills, and Abilities:
86 Minimum of 5+ years of progressive experience in sales operations, contract management, or a related field, with a proven track record of supporting complex sales organizations.
86 Advanced proficiency in SAP and CRM systems (preferably Salesforce), with the ability to leverage technology to drive process improvements.
86 Exceptional organizational skills and meticulous attention to detail, with a focus on accuracy and quality in all deliverables.
86 High-energy professional capable of thriving in a fast-paced, dynamic environment while managing multiple priorities.
86 Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels.
86 Demonstrated ability to work independently, take initiative, and lead projects with minimal supervision.
86 Proven ability to collaborate effectively across functions and regions, fostering alignment and driving results in a matrixed organization.
86 Bachelor’s Degree in Business, Law, or a related field; advanced degree or professional certifications (e.g., CCM, CPCM) preferred.