Summary
Take charge of product quality planning, control and assurance.
Take charge of customer complaint handling and improvement.
Improve customer satisfaction.
Support QEHS manager on the QMS management
Improve production quality assurance capability for SRU and Industry business products.
Management of quality inspectors.
Continuous improvement of quality control process
Main tasks & key responsibilities
- Initiate product quality assurance plan, continue to execute / optimize.
- Handle customer NCR, including root cause analysis / corrective & preventive actions.
- Ensure inspection effectiveness, optimize in-processing inspection, final inspection, classification inspection, monitor / execute together with inspector for SRU and Industry business products.
- Handle customer release inspection till delivery for SRU and Industry business products.
- Regular production process audit, to improve production quality.
- Handle internal NCR.
- COPQ collection and analysis.
- ISO9001/ISO14001 system maintenance and improvement.
Qualifications
- Bachelor's degree, Mechanical or Electrical background.
- Above 8 years working experience. Accept potential candidate of Engineer level.
- Familiar with quality tools, Strong quality sense
- Be familiar with Classification Society Regulation, like DNV, BV, ABS, CCS
- Multi-function team working
- Strong in English communication.