Job Responsibilities: - Oversee the entire order management process, managing both customer and supplier orders. - Ensure accuracy, timeliness, and efficiency throughout order processing. - Manage shipping operations, coordinating freight forwarders, carriers, and customs. - Ensure compliance with international trade regulations, tariffs, and documentation requirements. - Lead, mentor, and develop a team of supply chain professionals to achieve organizational goals. - Foster a high-performance culture focused on productivity, collaboration, and accountability. - Establish and monitor KPIs such as productivity, team efficiency, customer satisfaction, and process improvement. - Continuously analyze processes and implement optimization strategies to enhance performance. - Identify opportunities for process improvement and implement best practices in supply chain operations. - Drive digital transformation initiatives to enhance efficiency and data-driven decision-making. - Generate and present regular performance reports, including insights and recommendations for improvement.
Work Experience Requirements - Minimum 10 years of experience in supply chain management, including hands-on involvement in order management, supplier management, and shipping operations. - Proven experience managing and developing teams in a dynamic environment. - Experience in export processes, customs compliance, and international logistics. - In-depth knowledge of order processing systems, freight forwarding, transportation, tariffs, and customs procedures. - Familiarity with supply chain digital tools and ERP systems. Skill Requirements - Strong organizational and leadership skills, with the ability to motivate and manage a team effectively. - Excellent analytical and problem-solving skills, with a focus on continuous improvement. - Strong communication and interpersonal skills to collaborate with internal teams and external stakeholders. - Proficiency in data analysis and reporting. - Demonstrated ability to optimize supply chain processes and achieve key performance indicators. - Ability to adapt to fast-paced and changing environments. - Fluency in English, with strong written and verbal communication skills.
Education Requirement - Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field
