Overview
Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for an Field Sales Engineer – Systems/Instruments to support the very successful growth of our businesses across (Insert job territory here). Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and improve our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances.
As Field Sales Engineer – Systems/Instruments, you are an ambassador of Waters and will bring to the market Waters’ products and services. You will demonstrates a clear grasp of understanding the customers’ business and its growth plans, as well as be able to take the knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings you a great degree of flexibility working in the field. Your role will be designated to either a territory and/or markets.
Responsibilities
● Preparing business plans, territory plans, reports, tender documents and relevant product solution documents for customers;
● Planning, and executing the customer demonstrations with collaboration of the demo lab specialists;
● Collaborating, liaising and providing guidance and support across departments to ensure customer success. You will be working closely with all other groups at Waters (e.g. Instrument Sales, Chemistry Operation and Informatics etc.);
● Planning and prioritising personal time and sales activities;
● Managing the product mix and pricing to meet desired targets;
● Adhering to Waters and customers relevant Health, Safety and Environment requirements when on site and as an individual employee;
● Using and updating the CRM on a daily basis to ensure accurate forecasting;
Participating in additional Sales related projects and activities as designated by management.
Qualifications
Education:
● Bachelors/Masters Degree in scientific area such as chemistry, biology, or biochemistry
Experience:
● Technical knowledge and practical solution selling experience, ideally in (Choose applicable technology for your vacancy: LC/MS/Informatics/LC-MS);
● Experience in a laboratory, with a background in chromatography and mass spectrometry;
● Exposure within relevant field/industry;
● Skills:
● Action oriented and eager to achieve results
● Sound communication and presentation skills
● Highly organized / well-prepared / time management skills
● Strong interpersonal skills and a good listener
● Matured disposition, positive attitude and strong sense of commitment
● Adaptive to a dynamic and ever-changing environment
● Strong technical background in analytical technologies, especially LC and MS
Travel:
● This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.