61 Regular touch base with each workstream, and support to develop and execute strategic KPIs and a yearly tracking plan.
61 Perform governance assurance check on each workstream based on the KPIs on a monthly basis
61 Support Account Lead for operation risk control and performance improvement.
61 Develop the policy, standards and SOP for each service line.
61 Develop the training materials and deliver refresh training on policy, standard and SOP for all SDX AZ site employees, with feedback for further improvement.
Excellent verbal and written communication skills in both Chinese and English.
Problem solving:
Able to confidently work through problems and find solutions.
Collaboration:
Displays the ability to work in a team. Shares information and is prepared to assist colleagues when necessary in order to deliver a task or project
Desire to learn:
Displays a willingness and enthusiasm to learn and be guided by Senior Developers and stays up to date with the latest industry information