Key responsibilities
Team management.
Entertaining some important clients and overseas employees when necessary.
To well know about all company systems (Ligentix, Supplier Portal, Customer Hub, CW1, etc.) and deliver on-the-job training to staffs and entrust them with responsibilities.
Attend or lead customers workshop and vendor conference.
To arrange regular Customer Visiting for New Opportunities and Business Review.
To simplify work process and monitor staff performance to ensure customer satisfaction and process optimization.
To oversee day to day operations and help subordinates to resolve problems.
To monitor staff performance and conduct annual performance reviews.
To maximize shipping revenues and minimize shipping expenses for optimal profitability.
To maintain close ties with shipping community and keep abreast of up-to-date market trends.
Qualifications：
Prefer Cargowise
Good communications skills and telephone manner
Strong motivation and positive working attitude
With 3-5 years operations experience in sea or air freight forwarding operations and supply chain
Familiar with all trade lanes
Experience in sales or key account is preferred
Good command in written/oral English
Good PPT and presentation skills
Good Social skills