-Ensure compliance with the directives and regulations that apply in the company as set / defined by the management -Steer and engage in Operation & Execution (from A to Z), providing high quality customer service, daily operations & documentation service to clients which are in line with the defined policy and SOP -Identify, explore and realize cost-saving opportunities in order to increase yield under consideration of maintaining operational quality -Draft, update & implement SOP/ Working Instructions relative to attributed business -Provide scheduled and timely reports on transport execution progress to clients, overseas offices and management team -Supervise cargo operations, cargo inspection and site survey if necessary -Maintain clear and regular communications with project team on issues affecting the sales performance and transport execution -Identify operational and sales synergies amongst deugro offices by maintaining close communication and collaboration with the teams and internal/external clients -In coordination with Accounting to control AP & AR for allocated business -Suggest corrective measures, where necessary, to management team for timely implementation; -Other duties in line with current position to be assigned by management
Skills, knowledge, and expertise:
-Bachelor degree, preferably in international logistics/trading relative field -At least 3 years solid working experience in international logistics/trading industry, having deep know- how of export airfreight transportation -Good knowledge and understanding of customer requirements -Good knowledge of IT systems and processes used in the transport sector -Computer skills: Proficiency in the use of MS Office, Excel, PowerPoint, and other technical software is required) -Strong commercial sense and comprehensive ( contractual & commercial) risk awareness / return thinking -Excellent communication skills - both written and spoken English & Chinese -Communicative and with good influencing skills, able to create trustful relations in spite of cultural differences and geographical distance -Result-oriented and driven to achieve goals and meet targets -Ability to think tactically and strategically, with an analytical mindset -Good skill of resources organization and optimization -Quality focus, team-player, pro-active, and open-minded -Ability to travel, both national and internationally
