主要职责:(基本功能)Principal Responsibilities: (Essential Functions) 84 供应商和数据库:从头开始创建和维护一个全面的承包商数据库,确保准确记录所有相关信息并易于访问。与承包商和服务提供商建立并保持关系,以优化运营效率。与航运公司合作管理报价、预订和日常协调海运物流。 Suppliers and Database: Create and maintain a comprehensive database of contractors from the ground up, ensuring all relevant information is accurately recorded and easily accessible. Establish and maintain relationships with contractors and service providers to optimize operational efficiency. Collaborate with shipping lines to manage quotation, to place bookings and daily coordinate maritime logistics. 84 报价:为客户/销售请求准备和管理报价,确保有竞争力的定价和及时交付报价以满足客户需求。为客户准备和管理报价,确保有竞争力的定价和及时的响应。 Quotation: Prepare and manage quotations for client/sales requests, ensuring competitive pricing and timely delivery of quotes to meet customer needs. Prepare and manage quotations for clients, ensuring competitive pricing and timely responses. 84 协作:与销售团队和跨职能团队密切合作。 Collaboration: Work closely with the sales team and with cross-functional teams. 84 接收并处理客户和利益相关者的请求,确保所有询问都得到及时准确的解决。与跨职能团队密切合作,简化运营并加强服务交付。 Receive and process requests from clients and stakeholders, ensuring all inquiries are addressed promptly and accurately. Work closely with cross-functional teams to streamline operations and enhance service delivery. 84 合同谈判:与供应商/客户谈判并最终确定合同,确保优惠条款并遵守公司政策。 Contract Negotiation: Negotiate and finalize contracts with suppliers/clients ensuring favorable terms and compliance with company policies. 84 下单:接收客户订单,并与承包商协调有效下单,确保及时履行和交付。 Order Placement: Receive orders from clients and coordinate with contractors to place orders effectively, ensuring timely fulfillment and delivery. 84 运营:日常运营任务,确保物流流程顺畅。处理运营任务,包括订单处理、与承包商下订单和跟踪交付。 Operational: Daily operational tasks, ensuring smooth logistics processes. Handle operational tasks including order processing, order placement with contractors, and tracking deliveries. 84 客户服务:作为客户的联络点,处理询问并提供订单状态的更新。 Customer Service: Act as the contact point of contact for clients, addressing inquiries and providing updates on order status. 84 发票监控:监控提交给财务部门的发票的准确性,确保所有账单符合合同条款和提供的服务。 Invoice Monitoring: Monitor the accuracy of invoices submitted to the finance department, ensuring that all billing aligns with contracted terms and services rendered. 84 绩效监控:跟踪和分析运营绩效指标,以确定需要改进的领域并实施必要的变更。 Performance Monitoring: Track and analyze operational performance metrics to identify areas for improvement and implement necessary changes. 84 合规保证:确保所有运营符合行业法规和公司政策,保持高标准的质量和服务交付。 Compliance Assurance: Ensure all operations comply with industry regulations and company policies, maintaining high standards of quality and service delivery. 任职资格 Qualifications: 硬技能 Hard Skills: 84 至少5年在货运代理公司的运营经验,具有通过不同运输方式进行国际和国内运输的经验; Minimum of 5 years of experience in operation in forwarding company with international and domestics transportation experience via different mode of transportation. 84 物流相关专业者优先; Educational background focused on Logistics. 84 对航运公司/其航线有很强的认识; Strong awareness of shipping lines/ their routes. 84 供应商数据库(不同运输方式); Supplier’s database (different mode of transport). 84 了解海事法规和合规标准; Knowledge of maritime regulations and compliance standards. 84 熟悉合同谈判和供应商管理; Familiarity with contract negotiation and vendor management. 84 英语听说读写流利。 Fluent in English. 软技能 Soft Skills: 84 优秀的沟通和谈判技巧; Excellent communication and negotiation skills. 84 作为团队的一员,能够在快节奏的环境中独立工作; Ability to work independently and as part of a team in a fast-paced environment. 84 强大的组织和时间管理能力; Strong organizational and time management abilities. 84 能够在压力下工作,并在紧迫的截止日期前完成工作; Ability to work under pressure and meet tight deadlines. 84 能够在动态工作环境中很快适应,灵活性强; Adaptability and flexibility in a dynamic work environment. 84 主动解决问题和决策; Proactive approach to problem-solving and decision-making. 84 以团队为导向的思维方式,具有有效协作的能力; Team-oriented mindset with the ability to collaborate effectively. 84 较强的解决问题的能力和对细节的关注。 Strong problem-solving skills and attention to detail.