Job Responsibilities:
- Know national social insurance and housing fund policies well.
- Master the employee onboarding and offboarding process.
- Understand salary calculation and individual income tax for local and foreign employees.
- Communicate with customers, grasp their needs, offer HR and payroll solutions, and follow up on implementation.
- Have experience working with local agencies.
- Possess strong service awareness and communication skills.
- Build and maintain good relationships with clients and internal colleagues.
- Collect and review employee reimbursements and follow up on the entire process.
- Input monthly billing data into the system to generate invoices.
- Handle basic HR tasks for clients, such as Employment Contract signing, alteration, termination, leave records, and contract filing.
- Customize salary reports, issue staff costs, and generate annual IIT reports as per client requests.
- Be familiar with China Labor Law, HR regulations, and tax declaration rules. Experience in these operations is preferred.
- Experience with foreigners' work permits and residence permits is a plus.

Requirements:
- At least 5 years of experience in payroll-related client communication.
- Excellent English email writing and speaking skills.
- Bachelor's degree or above.
- Experience in third-party HR outsourcing services is an advantage.