关于 TUMI 途明
TUMI 途明自 1975 年以来，不断致力于打造世界级商务及旅游必备品，完善、简化与美化生活的方方面面。卓越的质量和高性能产品使 TUMI 成为全球领先的生活方式配件品牌。差旅人士一直对我们的品牌信赖有加。

我们推本溯源，不断提升，并为之执着。从航空领域到汽车领域，再到运动领域——我们持续不断汲取提升来自世界各地创新行业的灵感，并打造出最适合顾客的产品。我们拥有超过 125 项专利，热衷于前瞻性思考使我们始终走在潮流前端。

TUMI 途明销售遍及全球逾 75 个国家，拥有超过 2,000 个销售点。访问TUMI官网，获取更多TUMI 途明相关信息。

工作职责Job responsibility:
A. 对待销售 - 实现销售和利润
Sales – sales growth and profits
1. 完成店铺销售任务以及个人销售任务
Complete store sales target and individual sales target.
2. 分配销售，协助跟进，管理及沟通店铺经营结果
Distribute sales target, follow-up, manage or assist management team and communicate store sales results in a timely manner.
3. 分析现有销售报告及数据，充分了解产品知识，关注时尚以及市场趋势
Make accurate analysis with reports and data, fully understand the knowledge of the products, pay close attention to fashion and market trends.
4. 确保所有销售相关政策及流程的正常运营
Ensure all strategies and procedures related to sales operate successfully.
B. 对待顾客 - 创造优质的客户体验
Customers – Create delicate experiences.
1. 确保每位客户都有优质的购物体验
Ensure delicate experience of every customer.
2. 快速有效的解决所有客户问题及客诉
Deal with all problems and complaints immediately and efficiently.
3. 利用客户信息，与客户建立并保持沟通及联系
Maintain good relationship to customers.
C. 对待伙伴 - 传达一种清晰的方向感，激励团队
Partners – Direction and engagement
1. 协调销售团队工作，不断激励团队并确保团队工作能力
Arrange teamwork and engage members to ensure team capacity.
2. 支持、实施并跟进所有的培训项目
Make all training programs come into reality and provide supports.
3. 主动发现团队成员的潜能，支持团队成员的发展
Discover members’ potentials and help them develop actively.
4. 确保团队时刻保持仪容仪表的整洁及专业
Ensure team grooming and expertise at any time.
D. 对待运营 – 高标准，不断寻找改进的机会
Operation – Quality and improvement
1. 确保店铺陈列符合标准，保证货品安全及店铺环境整洁
Ensure regulated display, safety of products and neat store environment.
2. 确保货品流转及时，严格把控存货动态及准确性
Ensure the circulation of products. Pay full attention to the existing stock.
3. 支持公司所有的改进政策，并把执行情况及时反馈给公司
Sustain every improvement policy and report timely feedback to company.
4. 接受反馈和指导，寻找通过持续改进实现回报收益的增长
Be open to any feedback and suggestion. Try to increase the profits by improving constantly.

岗位要求Requirements:
1. 拥有三年及以上店铺管理的经验
At least 3 years' experience of store management
2. 拥有大专及以上学历
College degree or above
3. 拥有轻奢，箱包类销售经验者优先
Candidates with luxuries/cases/bags sales experience are preferred.
4. 善于管理团队并激发团队成员的工作热情
Good at team management and team motivation
5. 善于沟通，可以和商场保持良好的关系
Good at communication, can maintain good relationship with the shopping mall.
6. 拥有良好的数据分析及逻辑能力
Good at analyzing data and have clear logic ability.
7. 有客户关系相关经验，务实，有方向性的
Experience in CRM, be practical and goal oriented.