主要职责：
1. 管理售后服务及备件部门的订单流程，包括在ERP系统中创建报价和合同。
2. 跟踪客户订单的整个生命周期，包括报价、合同、发货、发票开具和收款。
3. 协助备件销售处理客户咨询，提供商务询价和报价服务。
4. 与客户和公司内部团队进行有效沟通，确保信息流畅。
5. 整理、汇总和分析工程部相关信息，协助直接上级制作分析报告。
6. 负责国内及国外项目的结算、分包合同等相关文件的整理、归类、存档和保管。
7. 完成领导临时交办的其他任务，协助工程部的部分工作。
1. Manage the order process for the After-Sales and Spare Parts Department, including creating quotations and contracts in the ERP system.
2. Track the entire lifecycle of customer orders, including quotations, contracts, shipments, invoicing, and payment collection.
3. Assist in spare parts sales by handling customer inquiries, providing business inquiries, and offering quotation services.
4. Communicate effectively with customers and internal teams to ensure smooth information flow.
5. Organize, summarize, and analyze information related to the engineering department to assist superiors in preparing analysis reports.
6. Responsible for organizing, categorizing, filing, and archiving settlement documents, subcontracting contracts, and related files for domestic and international projects.
7. Complete other tasks assigned by leadership temporarily and assist with some work in the engineering department.

主要对接部门：
1. 工程部门：整理和分析项目相关信息，支持项目结算。
2. 财务部门：处理发票开具和收款跟踪。
3. 物流和供应链部门：协调发货和库存管理。
4. 客户服务部门：确保客户满意度和订单处理的准确性。
1. Engineering Department: Organize and analyze project-related information to support project settlement.
2. Finance Department: Handle invoicing and track payment collection.
3. Logistics and Supply Chain Department: Coordinate shipments and inventory management.
4. Customer Service Department: Ensure customer satisfaction and the accuracy of order processing.

教育背景：
大专或本科学历，专业不限，商务、管理、外贸或相关领域优先。
College or university degree, major is not limited, but business, management, foreign trade, or related fields are preferred.

职位要求：
1.具备良好的计算机操作能力，特别是ERP系统和Microsoft Office套件。
2.具备良好的沟通能力和团队协作精神，能够与不同部门和客户有效沟通。
3.具备较强的组织协调能力和问题解决能力，能够在快节奏环境中工作。
4.工作细致、责任心强，能够独立工作并承受工作压力。
5.良好的英语听说读写能力，能够处理英文商务文件和沟通。
6.了解供应链和物流基础知识，具备基本的财务知识。
7.良好的数据分析能力，能够使用数据分析工具者优先。
1. Good computer operation skills, especially in ERP systems and Microsoft Office Suite.
2. Good communication skills and team spirit, able to communicate effectively with different departments and customers.
3. Strong organizational coordination ability and problem-solving skills, able to work in a fast-paced environment.
4. Meticulous work, strong sense of responsibility, able to work independently and under pressure.
5. Good English listening, speaking, reading, and writing skills, able to handle English business documents and communication.
6. Understanding of supply chain and logistics basics, with basic financial knowledge.
7. Good data analysis skills, preference for those who can use data analysis tools.