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客户质量工程师
1.2-2万·13薪
人 · 本科 · 5年及以上工作经验 · 性别不限2025/03/24发布
五险一金员工旅游定期体检商业意外险

大百汇广场27层01-08号

公司信息
莫仕(中国)投资有限公司

外资(欧美)/50-150人

该公司所有职位
职位描述
DUTIES & RESPONSIBILITIES:
Coordinate with key Distributor customers, Molex, & CM on QN (Quality notification), SQA, & Quality improvement. This Includes:
-Serve as initial contact on quality issues from customer, or CM and always available by phone.
-Reviewing all quality data before submitting to customer and coordinating action if required.
-Evaluating all 8D’s provided to assigned customer in response to a QN. Securing customer approval on QN to close.
-Where necessary, assign specific customer concerns to the most appropriate Molex personnel & follow-up, provide global expediting for all assigned customer QN’s, and liaison with Molex operating entities and assigned customer locations on all quality issues and requirements.
-Provide coordination for completion & communication of action items to meet quality targets. Schedule & conduct quality communications meeting & calls with customer, CM, and within Molex. This also includes global coordination of quality related communications regarding assigned customers.
-Maintain & track performance on a global action item list for improving performance, customer scorecard management on quality related issues and link assigned customer scorecard results to Molex sites and follow-up on action plans. Also manage global quality performance reporting coordination & consolidation.
- Visit customer and Molex locations for pro-active reviews and attend regional and/or global meetings with customers. This may include participation in relationship building activities with assigned customer locations.
-Coordinate with plants globally for uniform action on all new products and change management for assigned customers. This includes, coordination of customer’s product/process qualification activities within Molex and its suppliers, and responsibility for the Molex Global Change Management process as it impacts products purchased by customer.
-Participate on internal audit team for entities supplying assigned customers. Participates in all product and system audits for assigned customers in any Molex site.
-Understand, support and contribute to current Molex Total Quality Management (TQM), Six Sigma, International Standards Organization (ISO) and Environmental, and/or Health and Safety (EH&S) Management Systems by following stated policies and procedures.
-Perform other related duties as assigned by management.

SKILLS & ABILITIES:
-BSME or BSEE or BS in a business discipline.
-Minimum 4 years in Quality Engineer position.
-Six Sigma Green Belt but not essential.
-Problem solving abilities (8D, 5 whys)
-Failure analysis ability for connector failures
-Good communication skills with customers and Molex plants
-Cross function team as an owner to manage quality cases
-Economic thinking during handling quality issue with customer
-Multi-tasking abilities to manage different quality case under pressure
-IT skills: Outlook, Excel, PowerPoint, SAP
-Willingness to travel: mandatory to visit customers and Molex plants
-Sense of urgency in working methods at same time for different cases
-Good reading and written in English, able to have basic communication skill in oral English.
-Prefer to have 5 years’ experience in connector industry

职责与责任:
与主要 分销商 客户 Molex 和 CM 就 QN(质量通知)、SQA 和质量改进进行协调。这包括:
-作为客户或CM质量问题的初步联系人,并始终通过电话提供。
-在提交给客户之前审查所有质量数据,并在需要时协调行动。
-评估为响应 QN 而提供给指定客户的所有 8D。 确保客户对 QN 的批准以关闭。
-必要时,将特定的客户问题分配给最合适的 Molex 人员和跟进,为所有指定的客户 QN 提供全球催交,并就所有质量问题和要求与 Molex 运营实体和指定的客户地点进行联络。
-为完成和沟通行动项目提供协调,以实现质量目标。安排并进行与客户、CM 和 Molex 内部的高质量沟通会议和电话。这还包括与指定客户相关的质量相关通信的全球协调。
-维护和跟踪全球行动项目列表的绩效,以提高绩效,管理质量相关问题的客户记分卡,并将分配的客户记分卡结果链接到Molex站点,并跟进行动计划。此外,还要管理全球质量绩效报告、协调和 整合。
-访问客户和 Molex 地点进行主动审查,并与客户参加区域和/或全球会议。这可能包括参与与指定客户位置建立关系的活动。
-与全球工厂协调,对所有新产品采取统一行动,并对指定客户进行变更管理。这包括在 Molex 及其供应商内部协调客户的产品/工艺资格认证活动,并负责 Molex 全球变更管理流程,因为它会影响客户购买的产品。
-参与为指定客户提供服务的实体的内部审计团队。参与任何 Molex 站点中指定客户的所有产品和系统审核。
-通过遵循规定的政策和程序,了解、支持和促进当前的 Molex 全面质量管理 (TQM)、六西格玛、国际标准组织 (ISO) 和环境和/或健康与安全 (EH&S) 管理体系。
-执行管理层分配的其他相关职责。

技能和能力:
-机械工程学士或电气工程学士或商业学科。
-至少 4 年的质量工程师职位
-六西格玛绿带,但不是必需的
-解决问题的能力(8D,5个为什么)
-连接器故障的故障分析能力
-与客户和Molex工厂有良好的沟通技巧
-作为所有者的跨职能团队 管理 质量案例
-与客户处理质量问题 时的经济思考
-多任务处理能力,在 压力下管理不同的质量案例
-IT 技能:Outlook、Excel、 PowerPoint、 SAP
-愿意出差:必须访问客户和 Molex 工厂
- 针对不同情况同时采用工作方法的紧迫感
-良好的英语阅读和写作 能力,能有基本的英语口语沟通能力。
-有5年连接器行业经验者优先

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