Responsibility: * Be the customers’ primary contact on project and related activities, and assist to provide full project management and follow-up services to customers. 在项目和相关活动中作为客户的首要联系人,为客户提供项目管理和后续服务。 * Daily communication with customers on project status for the in-charge program. 在自己负责的项目中,每天与客户沟通项目状态。 * Handle daily applications for clients. 为客户处理每天的测试申请。 * Coordination and monitoring on all developmental projects. 协调并掌控所有进行中的项目。 * Assist to review test criteria given by customer and study the feasibility of standard operation procedures. Assist to formulate Quality Assurance program for customer. 审核由客户提供的测试标准,研究标准操作程序的可行性。为客户制定品质保证方案。 * Assist to review projects with technical staff. Assist to resolve technical problems with customers and internal staff. 协助技术人员审核项目。帮助客户和内部员工解决技术问题。 * Work with agency, vendors and internal staffs to ensure all tests and documentation meet customer expectation with on-time delivery. 和代理商、供应商和内部员工一起确保所有的测试和文件按时交付,满足客户的期望, * In-depth review and preparation for customer samples and documents such as weekly test status summary, proof set / mass production sample review and documentation. Work closely with Manufacturing Engineer in all key milestones to enhance customer product quality fulfillment. 为客户的样品和文件进行深度的审核和准备,如每周的测试状态摘要,生产样品的审核和文件归档。在所有关键阶段,和制造工程师紧密合作,提高客户产品质量的保障力度。 * Accomplish the assignment given by manager or top management. 完成由主管和管理层分配的工作。
Qualifications: * University Degree in a related discipline. 相关专业大学学历 * Experience in foreign trade merchandizer or have 3rd party related Lab facing client working experience is preferred. 有外贸跟单经验或者第三方实验室对客相关工作经验 * Working knowledge of Word, Excel, Internet, e-mail, CET-6 熟练使用办公软件,英文读写看往来沟通邮件 * Demonstrated written, oral and interpersonal skills with the ability to effectively communicate with all levels of in-house staff and clients. Must be able to identify problems and offer workable solutions. 良好的与人沟通及协调能力,思路清晰,善于总结并主动想办法解决问题