Department/Office: Taicang Office Job Title: School Administrator Location: AY20/21: Suzhou Industry Park; AY22/23 onwards: Taicang Report to:Chief Operating Officer (COO), Taicang Campus Justification(describe organisation needs and outcome): To provide onsite daily support for the Dean, Associate Dean, staff and students in the areas of learning and teaching, research, business engagement and student experiences of the designated School on the Taicang Campus. Solid reporting line to the Chief Operating Officer of Taicang Campus through the School Manager, with a dotted reporting line to the Dean of the School.
Roles & Responsibilities 1.Act as the *** point of contact of the School Professional Services Platform, for internal and external enquiries related to learning and teaching, research, business engagement, and student experiences. 2.Support the Dean, the Associate Dean(s) and the School Management Team to carry out their duties satisfactorily. 3.Work closely with other teams across the Taicang Campus Syntegrative Services Platform to support the daily operation of the School. 4.Meeting organisation and support, such as agenda creation, document preparation, minute-taking and action follow-up. 5.Support for the examination and assessment processes, in conjunction with staff in the Registry, throughout the academic year, including moderation coordination, documents production, exam board organisation and exam paper archiving. 6.Support for academic quality assurance processes, such as new programme and module validation, programme and module change process, professional accreditation, Annual Programme Review, Internal Periodical Review, and Degree Awarding Power application. 7.Help with school budget preparation, monitor on School budgetary spending, and arrange for school procurement. 8.Support on school publication update and maintenance, such as school webpage, shared folder, departmental promotion material design and production. 9.Support on research-related activities, such as answering enquiries related to different research funds, Teaching Assistant recruitment, and Summer UG Research Fund project coordination. 10.Support on school event organisation, such as summer 200 hours delivery, student field trip, exhibition, site visit, guest lecture, research seminar, and away day. 11.Provide logistics support to staff, such as payslips delivery, general enquiries, and attendance recording. 12.Signposting and referrals services for staff, students and visitors. 13.Provide back up to other team members when asked. 14.Perform any other worked related tasks assigned by the line manager, or the Dean of the School.
Experience Essential 61Experience of working in an office environment covering a range of administrative tasks 61Experience of using the Microsoft Office suite in a workplace Desirable 61Experience of working in a higher education context, preferably in an international environment
Education, qualifications and training Essential 61Bachelor's degree plus three years of working experience Desirable 61Postgraduate qualification plus three years of working experience
General and specialist knowledge Essential 61Awareness of cultural diversity within an international environment Desirable 61Knowledge of the UK higher education system
Skills Essential 61Excellent written and oral communication skills in both English and Chinese 61Excellent organisational skill 61Excellent interpersonal skills 61Attention to details 61Ability to work with a group of people 61Ability to prioritise a variety of tasks and meet deadlines 61Excellent IT skills, including word, excel, ppt Desirable 61Ability to suggest ways of optimising procedures
