A program manager is responsible for an end-to-end management of the project he/she is in charge. His/Her responsibility starts from the proposal up to serial life management. His/her direct Manager is the Program Director Responsibilities : - Provide support to sales/bid manager for complex project either contractually or operationally - In charge of Quality/Cost/Delay metrics of the project he/she is in charge. - Anticipate and mitigate risks. - Force of proposition to improve project KPIs. - Report project progress and status using clear dashboard - Manage aspects of the serial life of the developed product, when customer impacts are found