薪资流程专员
职位职责：
根据与客户协商确定的日程安排，及时对日常薪酬相关流程进行操作与处理，通过仔细核对薪资数据、生成并检查工资相关报表，全面支持客户HR准确准时的完成薪资发放；
您能收获：
- 在一个专业高效、充满活力、不断发展的组织中建立职业生涯，同时拥有与国内外客户及同事共同工作的机会。
- 广泛了解人力资源服务、人才管理支持数据管理等工作经验。
任职要求：
1.英语四级水平或相当，可顺畅使用英文操作系统及回复往来工作邮件
2.熟练应用Ms Office办公软件，尤其是Excel的各类基础功能，如有SAP系统的操作经验更佳
3.做事细心、耐心、高效，可承受一定压力，适应长时间进行数据处理及分析的工作
4.拥有良好的沟通及团队协作能力，有较强理解客户需求的能力及服务意识
The Role
The Center of Excellence (COE) team is primarily focused on Payroll Management and as a Payroll Management Associate within the COE your primary focus will be as part of the team responsible for the support and execution of Payroll activities. It is expected, based on workload requirements and whilst maintaining a clear segregation of duties, that you will also gain valuable experience supporting Data Management (DMA) in the Customer Service team. The key responsibilities of the role include:
Support the execution of routine transactional pre-payroll validation tasks as per the standard payroll service definition: Payroll Calendar, Trusted source list maintenance, Configuration Completeness, Data input review and Data entry completeness
Support the execution of routine transactional payroll tasks as per the standard payroll service definition: On-cycle process, Bank file creation, Tax and social ins. Reports, Payslip creation and GL creation
Support the completion of validation reports, error logs to closure and apply necessary controls
Produce basic standard and client specific payroll reports
Maintain a broad knowledge of NGA HR’s services: HR Administration, Talent Administration etc.
Validation on the accuracy of data to resolve inconsistencies
Answer basic day-to-day Payroll related questions and requests
Identify any deviation to Payroll Calendar and discuss with Senior Payroll Associate
Provide input on updates to and/or maintain procedures and documentation about Payroll process as instructed by the Payroll Specialist or Payroll Manager
Support the execution of SOC1 Controls related to payroll
Support communication with client related to payroll outputs as instructed by the Payroll Specialist or Payroll Manager
Validate impacts of changes made into the system for next payroll
In addition, you will be encouraged to:
Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
Participate in activities designed to improve customer satisfaction and business performance
Skills and Experience
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.
At NGA HR, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you.
We offer:
Local Benefits 1: mandatory social security, housing found
Local Benefits 2: annual leave and sick leave with full pay
Local Benefits 3: group insurance
You have:
Bachelor degree above or equivalent
1-2 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.
HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred
A good understanding of external, client and internal compliance requirements
Good Excel, PowerPoint, and Word skills
A good understanding of how the available tools/systems enable the delivery of service excellence and the ability to use these tools and systems effectively and consistently
An understanding of the scope of services and Key Performance Indicators (KPIs) that apply to own role
The ability to follow NGA HR Customer Service standards
The ability to demonstrate excellent customer service/support skills
The ability to demonstrate excellent written and oral communication skills
Reasonably proficient in English language
It would be desirable if you also have:
CIPP certification (or equivalent): training towards certification will be provided
Willingness to rotate shifts, as needed
The ability to collaborate and work in a team environment, as well as, work independently and make sound decisions
Key Competencies and Description
Be Accountable: Communicate effectively and generate the desired effect, understand responsibility of ones actions and have a positive sense of humour and outlook
Solve Problems: Identify problems and escalate them, put forward creative ideas and understand changes and be adaptable
Take Ownership: Seek clarity of role and understand individual and team objectives
Be Client Centric: Meet the expectations of clients and understand the balance between external and internal clients
Be Effective: Understand priorities and demonstrate your ability to set them individually, understand operational processes and know the NGA HR Way and values
NGA Human Resources is a global leader in helping organizations make HR work better, by transforming their business-critical HR operations to deliver more effective and efficient people-critical services. We help our clients become better employers through smarter, more streamlined data architecture and business processes — to save money, manage employee life cycles and support globally connected agile organizations. This is how NGA makes HR work. What sets us apart is The NGA Advantage. It’s a combination of deep HR experience and insight, advanced technology platforms and applications and a global portfolio of flexible service delivery options.
Our Values
One Team: Ours is an interactive environment. We celebrate our diversity and recognize the strength of what we can achieve as a united team.
Innovative: We are a creative and resourceful organization. We have a talent for looking at things differently and are passionate about bringing new ideas to life.
Agile: Our energy and focus means that we always deliver quality, quickly and efficiently
Responsible: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same.
Excellent: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.
