Responsibility:
For any of the HRIS systems (i.e. Workday, SnapLogic, BluePrism, …):
· Configure system, build and create reports and dashboards, create and
maintain integrations with other systems, and manage access.
· Act as a consultant providing innovative solutions to the business
requirements. Provide advice, support and maintain system related business
processes. Design implement and test system changes.
· Deliver essential support and manage system related incidents. Contribute to
develop and maintain the knowledge database (symptoms and solutions) to ensure efficient query resolution and facilitate knowledge transfer.
· Manage system enhancements, upgrades and releases of HRIS system..
· Coordinate with HRIS vendor to troubleshoot system technical issues.
· Mass upload data changes, as required.
· Propose system and process enhancements to improve HR operations.
Requirement:
· Relevant IT qualification/degree.
· One to two years minimum experience with Workday.
· Experience in SAFe and Agile methodology is a strong plus.
· Flexibility to respond to and prioritize numerous technology requests.
· Coding skills are valuable.
· High quality standards and commitment to continuous improvement.
· Strong oral and written communication, interpersonal, teamwork,
presentation, and organization skills.
· Previous experience working in HR or an HRIS Service Centre or other
customer-oriented environment is beneficial.
· Project management experience is desirable.
· Experience in working within a multi-national organization, a multi-cultural
environment and with remote teams.
· Fluent in English and Japanese.