Roles and Responsibilities
Managing all Engineering/technical service contracts, including inspections and quality management of service delivery.
Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
Provide technical guidance and cost estimates for critical infrastructure upgrades or replacements needed to support projects during the budgeting process.
Ensure the implementation and management of Risk & Safety work practices to mitigate the risk of services interruption to client’s operation.
Co-ordinate with Building Management office & the Business Units on building hardware/ project issues.
Develop and implement innovative programs and processes that reduce the utility costs, increase productivity, and increase the savings.
Co-ordinate with Building operation teams in setting up and sustaining the best maintenance standards and practices.
Manage a program of inspections for the property on Energy conservation, Maintenance practices, Utility management and Risk management procedures.
Co-ordinate with the Manager - on the implementation of SOP and training program for contractor.
Conduct regular audits on process to ensure the procedures are being followed and adhered with by the FM staff.
Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are always maintained.
Ensure all works are compliance with statutory regulations on fire, health, and safety standards.
Identify potential risks associated with project implementations affecting critical facilities and develop mitigation strategies to minimize interruptions to business operations.
Collaborate with project teams, facilities managers, and BMO professionals to seamlessly integrate GZGO projects into existing critical infrastructure while optimizing resource utilization and minimizing disruptions.
Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment.
Provide technical recommendations and guidance to technicians.
Coordinate and oversee weekend work plans.
Ensure adherence to regulatory requirements, industry standards, and internal policies related to critical facility operations and maintain accurate documentation on design specifications, maintenance procedures, and incident reports.
Oversee vendors and contractors to ensure timely delivery of services and products, while maintaining quality, safety, and adherence to resilience standards.
Troubleshoot and resolve infrastructure-related issues promptly to minimize downtime and operational risks.
Implement and maintain documentation, including standard operating procedures (SOPs), equipment specifications, and maintenance records.
Conduct risk assessments and implement necessary controls to mitigate operational risks and ensure compliance with industry standards and regulations.
Requirements
University degree or equivalent professional qualification in engineering Mechanical Engineering, or a related field.
At least 3 years practical working experience in Facilities Management and technical management role.
Strong knowledge of critical facility infrastructure, including data centers, power distribution, HVAC systems, UPS systems, and environmental monitoring and fire suppression systems.
Strong knowledge of equipment and facility maintenance practices
Good knowledge in R&M industry is advantageous.
Proficiency in AUTOCAD drawings skills and MS office operations
Self-motivated, detail-minded, with a high sense of responsibility and good verbal and written communication skills, as well as collaboration skills to work with cross-functional teams and external vendors.
Proficient in using workplace technology tools for planning preventive maintenance, works order management, Share Points.
Excellent troubleshooting and problem-solving skills with an ability to work under pressure.
Ability to multi-task and proactively work both in a team and independently.
Willingness to learn and use company digital platforms.
Eagerness to assist and support the team.
Proactive and takes instruction well.