职位详情

登录

客服专员
8千-1万·14薪
人 · 本科 · 3-4年工作经验 · 性别不限2025/03/10发布
带薪年假五险一金节日福利餐饮补贴补充医疗保险通讯补贴专业培训定期体检交通补贴

上海市青浦工业园区新技路688号

公司信息
博凯机械(上海)有限公司

外资(欧美)/150-500人

该公司所有职位
职位描述
职位描述:
1. Make quotation and order for upgrade products in SAP.
SAP升级产品的报价及订单创建。
2. Be responsible for spare parts quotation and provide quotation in time.
处理客户备件询价及时提供准确报价。
3. Spare parts order creation and release。
备件订单的创建及释放。
4. Follow spare parts order internally, coordinate with related department, to ensure the delivery time fulfil customer needs.
负责备件订单的交期跟踪、协调公司相关部门以保证按客户需求及时发货。
5. Spare parts return and customer parts complaint handling, including ROD creation, warranty order creation and follow-up.
备件退换货及客户投诉的处理,包括系统ROD开立,保修订单的创建及跟踪处理。
6. Be responsible for spare parts order creation of lifecycle products including nice parts contract, warranty extension and M2P etc.
负责生命周期产品备件订单的创建,包括租赁合同、易损件合同、延保合同及M2P合同。
7. Be responsible for spare parts recommendation , order creation and follow-up for M060 spare parts package, good-will order creation.
负责制定推荐备件清单、随机备件订单的创建及跟踪、good-will备件订单的创建。
8. Take care of E-vending machine and consignment stock in customer site and promote iCorr? shop revenue growth.
处理智能零件柜业务及客户寄售业务,推动网上商城营收增长。
9. Invoicing in SAP and follow-up of overdue payments. Confirm the statement of account with customer per request.
SAP中发票开立及过期账款的跟踪, 根据客户要求和客
户对账。
10. Documentation of upgrade and parts business.
升级及备件业务相关文档的归档管理。
11. Push internal bussiness process optimzation and improvement.
推动内部业务流程的优化和改善。
12. Other tasks and duties assigned by the manager.
经理分配的其他任务和工作。

任职资格:
1. Bachlor degree
本科学历
2. Good english skills in spoken and written
英语书面及口语水平良好
3. 3 years of working experience in a multi-national company
3年跨国公司工作经验
4. Familiar with microsoft office including (word, excel and powerpoint)
熟悉微软办公软件包括(Word,Excel和Powerpoint)
5. SAP experience
SAP经验
6. Be able to work under pressure, committed, dedicated and self-motivated, working seriously and steady, conscientiously
能承受压力、乐意承担责任、专注且积极上进,对待工作认真负责
7. Good communication skills and inter-personal skill is a must.
必须有良好的沟通和人际交往能力
8. Be flexible, open minded, and fast learner.
可塑性强、虚心,能够快速学习

相关职位
进出口及订单管理专员1.2-1.5万·13薪
订单管理8千-1.2万·13薪
Customer Service Representative7千-1.4万·13薪
客服专员8千-1.1万·13薪
客服工程师(张江)7千-1.2万·13薪
查看所有职位
51米多多提醒你:在招聘、录用期间要求你支付费用的行为都必须提高警惕。 以招聘为名的培训、招生,许诺推荐其他工作机会,甚至提供培训贷款,或者支付体检 、服装、押金和培训等费用后才能录用工作的,都属于违法行为,应当提高警惕。一经发现,请立即举报,并向当地公安机关报案。

举报

招聘信息 > 上海招聘 > 招聘 > 上海招聘

收藏

热门职位热门城市周边城市