RESPONSABILITIES: To have complete knowledge on the food / beverage / service provided by MMB Handling and serve dishes carefully, respecting the chef set up Follow all Café Dior service standards Ensure that restaurant standards and policies are explained to staff, and are correctly applied Comply with company policy and channel of command Ensure to comply with legal and work ethics Monitor and ensure smooth operations of the service, bar, reservation Check restaurant mise en place and setup following standards at all time Relay management decisions and make sure they are applied Maintain consistency in quality of service Convey a positive image of the restaurant through professionalism and good attitude Check floor staff's attitude Relay information to management Observes staff individual performance, grooming, punctuality Ensure that all materials, equipment and furnitures are properly used and regularly cleaned Lead with an example and motivate subordinates Encourage employee engagement Train a high performing team Enforce staff motivation and team building Train, motivate and lead others Ensure general maintenance of restaurant and follow up on work order forms with Engineering department Ensure that all materials, equipment and furnitures are properly used and regularly cleaned Implement appropriate and effective measures to improve control of costs / expenses / labour Design training programs Participate in effective staff management: staff hiring / termination / transfers / overtime
Give advice for improvement and suggestions for solution Build trusting relationships and team work within the company Analyze problematic situations and suggest solutions Keep open mind to learn Monitor the market and industry trends
REQUIREMENTS: Strong sense of responsibility, teamwork oriented. Enthusiastic, courteous & helpful to colleagues & customers 2 Year commitment 2 months probation Be able to work for flexible hours
Graduated in Hospitality industry Fluent English speaking spoken and written 2 years experience at same position in Western restaurant Good communication & Sales Skills Basic Computer skills: excel, word, ppt Must be a good trainer Good command of English and a good communicator 工作职责: 对于CAF07 DIOR 的食材/酒水/服务全面的了解 在服务菜品时小心谨慎,尊重主厨原创 贯彻Café Dior 的服务标准 确保餐厅服务标准和条款准确的教授到员工,并监督其实施 遵守公司规定与指挥系统 确保遵守法律规范与工作道德 监督并确保营餐厅,酒吧,及其预定的平稳运营 检查餐厅的残棋啊准备工作,确保标准始终如一 传达经理的决定,并确保决定得到落实 确保服务质量的持续性 通过专业的良好的职业态度传达餐厅的正面形象 检查餐厅员工的工作态度 对经理汇报事件 观察员工个人表现,仪容仪表,上班准时度 确保所有的材料,器械和家居被合理的利用及定期清理 以身作则来领导并激励部属 鼓励员工积极参与 训练一个高质表现的团队 调动员工的积极性和团队合作 训练,激发与带领他人 确保餐厅的基本工程维护和跟进工程部的工作进程 确保所有的材料,器械和家居被合理的利用及定期清理 实施适当和有效的措施以改善控制成本/费用/劳动力