Major Responsibilities:
1. New opening preparation and coordination

· Participate in operational order management.
· Participate in checking list scheduling & accomplishment.
· New store opening on-site coordination.
· Constantly improve and formalize opening preparation flow and structure
2. Support & Monitor Store Operation

· Improve store operational procedure and workflow, making proposals, facilitating communication and monitoring implementation.
· Standardize and support store operational service.
· Store visit for process review or new projects

3. Operational projects coordination

· Support and facilitate OP team internal communication and coordination.
· Conduct initial market survey and analysis for OP project proposal.

4. Retail Supply Chain Support
· Non-merchandise replenishment order consolidation, confirmation, and modification. (Including local printing,
packaging, etc.)
· Support replenishment and restocking for full or partial automation.
· Build an operation platform to produce inventory data and insights, streamlines processes where possible.

5. Omnichannel operational service support
· Support E-com operational service in CWH.
· Support various customer journey, eg. Retail MOTO benefit from CWH, share-stock fulfill customer requirement, remote moto between stores.
· Standardize remote sales packing and delivery process.

Requirements & Capabilities:

· University degree or above
· At least 3 years well-traced working experience in operation field and is good at project management.
· Good organization and logical planning skills
· Good interpersonal and communication skills
· Efficient execution and good adaptability to changes
· Self-driven, can work under pressure
· Multitasking, can meet deadlines
· Ready for frequent travel
· Good oral and written English
· Good office software application (word, excel,PPT)