● Provides expert, trusted and comprehensive advice across the full spectrum of the Human Resources function in a wide range of employee relations matters including performance management, workplace investigations, pay concerns, work environment concerns, employee policy and program questions, separation of employment reviews, and high-risk employee relations cases.
● Handles highly complex and confidential HR, Human Rights, Compliance, Ethics, and Legal investigations for all Company business lines.
● Engages in Works Council and union negotiations, contract management, and manages collective bargaining agreement requirements as needed (based on country and legal entity requirements).
● Provides counsel, advice, and recommendations in compliance with all regulatory requirements, company policies, and union contracts to ensure the uniform and equitable treatment of employees. Consults with the Legal, Compliance, Human Rights, and other departments as necessary.
● Provides guidance and direction regarding performance management plans and all aspects of progressive discipline and documentation.
● Identifies root cause issues in employee engagement and provides conflict resolution skills to both employees and managers.
● Follows service level agreements in timely response and follows up to issues including appropriate use of the case management system, effective and thorough documentation and reporting, and all associated processes. Escalates sensitive or critical issues appropriately.
● As requested, provides education, training, and coaching to managers on conflict management, crucial conversations, performance management, harassment, and other HR related topics.
● Provides emergency response and crisis management support to employees.
● Facilitates exit interviews with voluntarily terminating employees when specifically requested.
● Other duties as assigned.