Responsibility: - Ensure the timely and accurate collection, calculation and submission of monthly data. - Collect policies of different cities and update in system. - Communicate with vendor and CSR to solve the vendor issues/client complaint. - Assist team leader in data testing, maintenance and evaluation for client. - Assist team leader to control working quality of both internal team and vendors. - Assist team leader to facilitate the cooperation with other teams. - Provide practical advices for service improvement. - Assist manager with team reports. - Monthly AP money movement and payout result follow up.
Qualification and Experience - College degree or above, preferable majoring in Human Resource Management, Social Welfare, Business Administration or related. - With 3 years+ HR, S.I. Management or related working experience in multinational company. - Fluency in both oral and written English - Good communication and cooperation skills as well as professional ethics - Responsible, careful and cooperative working attitude - Being familiar with MS-Office (Word, Excel, Outlook, PowerPoint, HR system) - Being familiar with national and regional S.I. policy and Chinese Labour Law