JOB PROFILE SUMMARY
Provides administrative services and/or secretarial assistance at an
organization or business level.

ROLES & RESPONSIBILITIES

CORE
RESPONSIBILITIES

61 Performs complex administrative tasks and takes ownership of delivering
specific business processes/programs.
61 Assists a business/business manager(s) in all business-relevant
administration tasks, such as conducting research, compiling, verifying the
information, and creating special reports, presentations, organization charts,
correspondence, and other relevant documents.
61Responsible for different communication tasks within their own area of
responsibility, ensuring sharing of knowledge and information to keep others
informed and up to date.
61Implements ABB processes and initiates continuous improvement of
administrative processes and procedures to maximize efficiency and
effectiveness.
61Acts as the point of contact for internal/external inquiries via phone and
email, assesses the urgency of issues, and initiates appropriate action.
61Arranges business-critical internal/external events, including arranging
travel, developing itineraries, booking accommodation, registering for
conferences, and coordinating with visiting speakers, among other tasks.
61Provides financial support at a business level, which includes monitoring
budget spend, raising and approving requisitions/invoices, and other related
tasks.

LICENSE TO OPERATE / CORE VALUES
61Demonstrates ABB’s core values and organization safety and integrity
standards and acts accordingly.
61 Implements and ensures compliance with the ABB code of conduct, global and
local standards, tools, policies, and processes in their assigned area.
61 Ensures adherence to all relevant internal and statutory regulations and
policies.
61 Ensures integrity and compliance with ABB values and ethics in all
activities.
61Demonstrates an understanding of Health, Safety, and Environment (HSE) terms,
concept application, reporting, and risks.

COLLABORATION / LEADERSHIP
61Provides confidential support to individual executives and/or management
team members.
61Coaches, and may have solid line manager responsibility for junior
administration staff.
61Ensures adherence to the collaboration objectives of the team to maximize
results for ABB.
61Leads their development journey by seeking knowledge and learning
opportunities within the team.
61 Manages relationships with stakeholders in their own area of responsibility
and ensures alignment.

JOB SKILLS

61 Documentation
61 Administrative Support
61Meetings and Events
61 Budget & Perfomance Management
61 Process Improvement & Optimization