RESPONSIBILITIES · Manage complex payroll inquiries from employees and be able to explain payroll from a gross to net perspective for all countries within regional responsibility. · Manage LOA transaction entry and employee inquiries related to the how and why the pay was calculated. · Confirm accuracy of garnishment processing and compliance with legislation. · Execute standard work for managing overpayments/repayments with stakeholder communication with regional policy. · Validate and prepare, as needed, standard work for defined payroll processes under the regional payroll manager's responsibility. · Identify gaps and seek opportunities for continuous payroll process improvement. · Process equity inclusions, relocation, imputed income, and other taxable inclusions · Escalate payroll related issues, seek advice when faced with complex issues/problems and propose reasonable solutions. · Execute payroll transactions into payroll applications ensuring accurate and timely entry. · Execute data entry in all countries within regional responsibility and meet audit timelines, compliant with country legislation. · Detailed knowledge and understanding of GlobalView, ADP Celergo and eTime and processing payroll. · Execute process for data processing and strategy to communicate to employees to reduce MUDA in employee inquiries. · Execute strategy to process all opcos under shared service model by optimizing processes and leveraging process improvement tools and harmonization. · Support daily visual management to easily identify areas for improvement, control limits and adding additional opportunities for measurements to increase optimization. · Calculate termination and deceased wage payments compliant with country legislations. · Monitor, support employee escalations and inquiries. · Ability to run standard and create ad hoc reports. · Tax data management · ACH preparation and payroll simulations as needed for termination pay, or pro-forma calculations.
YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE: · Strong analytical and problem-solving skills; ability to combine attention to detail with big picture perspective. · Ability to comfortably speak to employees to support inquiries. · Able to develop effective working relationships with various stakeholders. · Excellent time management, ability to meet deadlines, and organizational skills. · Effective analytical and problem-solving skills · Experience preferred working with ADP Global View, ADP Celergo and ADP eTime. · Ability to deliver under tight deadlines, resourceful and solution oriented. · Team player who is willing to pitch in and help wherever necessary. · Thrives in a fast-paced environment and can operate with flexibility. · Able to work independently with minimal supervision. · Ability to gain credibility with OpCo’s, Influence others and make recommendations for change. · Proven record of accomplishment of consistently meeting goals and objectives. · Knowledge of regional payroll laws and regulations. · Ability to gain credibility with Opco’s, influence others and make recommendations for change. · Proven track record of consistently meeting goals and objectives. · Exhibits strong project skills with the ability to develop functional business requirements. · Preferred experience with other collaboration tools such as Miro and Teams Canvas · Multi-lingual preferred based on regional requirements. Americas: English, Spanish. EMEA: English, French, German, Slovak, Dutch. APAC: English, Chinese.
PREFERRED QUALIFICATIONS · Bachelor's degree in related field, preferred, with a strong understanding of payroll. · Minimum (3) years’ experience in payroll shared service models preferably using ADP GlobalView, ADP eTime, ADP Celergo or ADP Streamline. · Experience in processing payroll for multiple countries within the region. · Must be proficient with MS Office software (PowerPoint, Excel, Word, Outlook, Teams, SharePoint).