Purpose and position in organisation
To provide efficient and flexible administrative support to the recruitment process as part of the recruitment administration team. To act as the main point of contact for all queries relating to their area of responsibility.

Performance Outcomes/Accountabilities
- Data accuracy
- Completion of tasks within agreed timescales
- Compliance to policy and procedure
- Completion of mandatory trainings
- Customer satisfaction/working within Service Levels

Key Responsibilities
- Managing account specific administration activities such as CV capturing, requisition management, interview scheduling, help desk support, candidate checklist management, updating applicant tracking system and pre-employment screening
- Managing other various ad-hoc administration activities to support the effective running of the recruitment process
- Collaborating on or completing daily, weekly, monthly and quarterly reports accurately as required within the set deadlines
- Building and maintaining strong working relationships between all parties including recruiters, hiring managers, vendors (ie pes vendor) and other account stakeholders
- Ensuring stakeholders are continually appraised and updated on the relevant processes
- Management of day-to-day queries relating their area of responsibility, ensuring all are dealt with in an effective and timely manner and escalated where necessary
- Participating in continuous improvement implementation within the immediate team

Critical Knowledge, Skills and Experience
- Effective English business communication skills, written and oral, plus any client specific languages as required
- Working knowledge of Microsoft packages; Outlook, Word, Excel